Boiler breakdown
Boiler playing up? £138 covers the callout and the first hour. Most fixes are done within that hour.
£138 callout, then £98/hr
Why it matters
A broken boiler isn't something you want to wait on. You need a Gas Safe engineer who can quickly diagnose the fault, explain the issue clearly, and get your heating and hot water running again safely.
During normal working hours, our £138 diagnostic visit includes travel and the first hour on site — and in many cases, that's enough to get the problem resolved there and then.
For urgent breakdowns outside of normal working hours, we also offer an emergency call-out service with rapid response times and clear upfront pricing.
What's included
- Fast response during working hours (Monday–Friday)
- Emergency out-of-hours breakdown cover available
- Full fault diagnosis and system checks
- Clear explanation of the issue in plain English
- First hour of labour included in the £138 visit charge (standard working hours)
- Common parts carried for faster first-visit repairs
- Written quotation provided for any additional work required
If further repairs are needed, we'll explain the options and costs clearly before carrying out any extra work — no pressure, no hidden surprises.
Gas Safe registered · Refcom F-Gas certified
